CreaTake support
Need help or want to report a problem? Try the quick checks below, then email us if the issue continues.
Contact
For a bug report, include your device model, iOS or iPadOS version, CreaTake version, and the steps that led to the problem.
The saturation figure
CreaTake’s percentage is an estimate based on the intake you log. It is not a direct measurement of creatine in your muscles. Only log servings you actually took, including when you are catching the estimate up after installing the app.
Reminder notifications
Check that reminders are enabled in CreaTake and that notifications are allowed for CreaTake in your device settings.
iCloud sync
Confirm that both devices use the same Apple Account with iCloud available, then allow a moment for changes to sync. No separate CreaTake account is used.
Purchases and subscriptions
Use Restore Purchases in the app if an earlier purchase is missing. Active subscriptions are managed through your Apple Account.
Privacy
See the CreaTake privacy policy for website, app, analytics, iCloud and notification information.
